Customer Communication

Appointment Booking Automation

Let customers book themselves, anytime.

The problem

Booking appointments by phone or email wastes time for both the customer and the team.

The repetitive task it eliminates

Manually coordinating availability and confirming appointment times back and forth.

How the automation works

A booking calendar lets customers self-schedule based on real availability, captures their details, and confirms the appointment automatically.

Business benefits

Customers book without waiting on a reply
No double-booking or manual coordination
Captured details flow into the CRM
More appointments, less effort

What's included in the setup

Calendar configuration
Availability rules
Booking form setup
Testing and deployment

Implementation scope

Standard — $249–$299

Multi-step workflow configuration
Conditional logic where required
Two or three supported integrations
Workflow testing
Deployment and handover
Seven-day bug-fix support

These are standard scopes, not unlimited development commitments. Additional integrations, custom features, and substantial changes must be quoted separately.

Seven-day post-deployment support

Every standard implementation includes seven days of post-deployment bug-fix support. This covers corrections to functionality that does not operate according to the agreed specifications.

Not included:

New features
Additional workflows
New integrations
Changes in business requirements
Third-party service outages
Changes caused by external platform updates

These can be quoted separately.

Requirements & limitations

A connected calendar
Access to your CRM

Third-party subscriptions, API costs, and platform fees are not included and will be disclosed before setup. We never ask for passwords through ordinary forms — secure delegated access is used where needed.