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Appointment Confirmation & Reminders

Cut no-shows with automatic confirmations and reminders.

The problem

Staff manually confirm appointments and send reminders, and no-shows still slip through.

The repetitive task it eliminates

Manually messaging each customer to confirm and remind them of appointments.

How the automation works

When an appointment is booked, the workflow sends a confirmation, then timed reminders leading up to the appointment, with options to reschedule.

Business benefits

  • Fewer no-shows
  • Less manual reminder work
  • Customers can reschedule easily
  • A smoother booking experience

What's included in the setup

  • Reminder schedule setup
  • Message customization
  • Reschedule link
  • Testing and deployment

Implementation scope

Starter — $199

  • One primary automation workflow
  • Basic workflow configuration
  • One or two supported integrations
  • Basic testing
  • Deployment and handover
  • Seven-day bug-fix support

These are standard scopes, not unlimited development commitments. Additional integrations, custom features, and substantial changes must be quoted separately.

Seven-day post-deployment support

Every standard implementation includes seven days of post-deployment bug-fix support. This covers corrections to functionality that does not operate according to the agreed specifications.

Not included:

  • New features
  • Additional workflows
  • New integrations
  • Changes in business requirements
  • Third-party service outages
  • Changes caused by external platform updates

These can be quoted separately.

Requirements & limitations

  • A connected calendar
  • A connected email or SMS sender

Third-party subscriptions, API costs, and platform fees are not included and will be disclosed before setup. We never ask for passwords through ordinary forms — secure delegated access is used where needed.